Terms & Conditions
Please take some time to read these Terms. We want you to feel comfortable that you are getting the best service and support for yourself and those around you.
Cleaning Services
The Service will be for such cleaning duties as agreed between you and Sunday Buckets Cleaning Services Provider at the time of booking.
All cleaning products and equipment required to service your property are provided by us.
If, at any time prior to or during your service, we feel there is a safety issue, we can terminate the service
Customer Responsibilities
Leave access unobstructed to those areas of the Property requiring the Service;
Provide access to all service utilities (including hot and cold water, electricity, and rubbish bins) as required to complete the Service;
Prior to the commencement of the Service, inform us of any hazards, slippery surfaces, risks or dangers you’re aware of.
Payment terms
The Customer agrees to pay at completion of service.
Payments can be made via cash or credit card.
A 50% deposit is required at time of booking for an End of Lease or Move Out Clean.
Payment can be either made by cash or credit card with the balance to be paid on completion of the clean.
Credit card payments will incur a 1.5% surcharge.
Quotations
Sunday Buckets prides itself on accurate quotes. We will need to view your property in person in order to commit to a quote.
If a service is requested outside of the original quote (example, addition of an oven or window clean, wall spots), you will be informed of any extra cost before work commences.
Follow ups
Customers must report dissatisfaction with the Service provided, within 24 hours of completion of the Service. We will try to resolve the problem quickly and efficiently.
Personal Information
Sunday Buckets agrees not to share any information provided by the Customer with any third party not directly involved in the provision of the Service (unless required to do so by law).
Please take some time to read these Terms. We want you to feel comfortable that you are getting the best service and support for yourself and those around you.
Cleaning Services
The Service will be for such cleaning duties as agreed between you and Sunday Buckets Cleaning Services Provider at the time of booking.
All cleaning products and equipment required to service your property are provided by us.
If, at any time prior to or during your service, we feel there is a safety issue, we can terminate the service
Customer Responsibilities
Leave access unobstructed to those areas of the Property requiring the Service;
Provide access to all service utilities (including hot and cold water, electricity, and rubbish bins) as required to complete the Service;
Prior to the commencement of the Service, inform us of any hazards, slippery surfaces, risks or dangers you’re aware of.
Payment terms
The Customer agrees to pay at completion of service.
Payments can be made via cash or credit card.
A 50% deposit is required at time of booking for an End of Lease or Move Out Clean.
Payment can be either made by cash or credit card with the balance to be paid on completion of the clean.
Credit card payments will incur a 1.5% surcharge.
Quotations
Sunday Buckets prides itself on accurate quotes. We will need to view your property in person in order to commit to a quote.
If a service is requested outside of the original quote (example, addition of an oven or window clean, wall spots), you will be informed of any extra cost before work commences.
Follow ups
Customers must report dissatisfaction with the Service provided, within 24 hours of completion of the Service. We will try to resolve the problem quickly and efficiently.
Personal Information
Sunday Buckets agrees not to share any information provided by the Customer with any third party not directly involved in the provision of the Service (unless required to do so by law).